Evri is the most unreliable, careless, and incompetent delivery service I have ever dealt with. My parcel (Tracking Number: H01SSA0029712662) was marked as delivered, yet I never received it. It was scheduled for February 4th but was randomly dropped off a day early with no email, no call, no message,nothing. Had I been informed, I would have ensured I was available. If I pay for delivery, I expect my parcel to actually reach me not to disappear into thin air while Evri lies about delivery. Where was it delivered? Who knows? Certainly not to my door, not to me, and not to anyone I know! Of course, no redelivery was attempted because I wasn’t home. Their customer service is beyond useless—good luck getting a real human to help. Instead, you get bots and copy-paste responses that solve nothing. How is this company still in business? They fail to deliver and expect customers to just accept lost parcels. This level of negligence is disgusting, and I will never use Evri again. I demand a proper investigation, a full refund, or a replacement immediately, your driver needs to tell you exactly where my parcel went because it was not delivered to me. Evri is a complete disgrace—avoid them at all costs unless you want your parcels lost and ignored!