I have been dealing with ewheels for a couple years now.bought an inmotion v10 and a turbo wheel dart scooter as well as a Nikola plus a week ago.customer service is #1 in all the online dealers I have dealt with over the years.the speed in which the products arrived was faster than any other dealer I have dealt with as well.my son also deals with ewheels and is impressed with the incredible personal commitment to detail and customer satisfaction.i don't know too many dealers who answer their messages at 4am...yes 4am...it's always been a pleasure dealing with Jason and my son and I will continue to do so.kudos to the ewheels team