ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,469 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,469 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 12th November 2024

884

Anonymous

Anonymous // 01/01/2019

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“Great customer service and follow through is a rare thing now and days but eWheels has it. Even before anything was purchased they quickly responded to all my questions and concerns. I spoke to multiple different people over a week before purchase and all were very knowledgeable. When I finally made the purchase I was confident in my choice after discussing various options and wheels. The wheel arrived unscathed despite the shipping companies best attempts to get vengeance on the poor cardboard box that wronged them. 10/10, will order from them again.”

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Posted 13 hours ago

“I’m 54 & this is my first wheel. I went with the Begode Falcon. Wheel was shipped quick & Ewheels sent me links to getting started & respond quick to questions. Every time I call I get an actual person to speak with which is great. Been on it only a few times but each time is a lil more progress. Couldn’t be happier with my purchase & Ewheels incredible service. Thank you so much Patrick from Nortwest Indiana.”

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Posted 1 day ago

“EWheels customer suport is top-tier! Their team is very responsive - I usully get an email back within minutes. They have an impressive inventory of parts and often ship items the same day, or next day if you contact them after hours. I couldn't be happier with Hason and his entire team!”

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Posted 3 days ago

“This company is top-notch! The products are high-quality and arrive very fast. Support for issues is prompt and helpful. I've been very impressed with their inventory and after-sale help with any questions I've had. I can't speak to the quality and support at other ewheel companies because I've never tried any others. Ewheels will always be my one-stop shop for EUCs and parts.”

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Posted 4 days ago

“The customer support from these guys is unreal. As an example, I bought a spring for my ET Max about 4 months ago. I never installed it and pretty much forgot about it. Just a week ago, I ordered another one! I realized my mistake about a day later, but when I emailed them, they had already sent it out. They immediately refunded my money which I got within 24 hours before I even got a chance to send it back. Also, I've bought all my wheels from them and have never had a hardware problem with any of my purchases, even though I've bought first run wheels. It's hard to imagine better customer service and I never hesitate to recommend them to anyone interested in EUC.”

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Posted 4 days ago

“Taking a moment to write this review about Ewheels, the team, and the experience. I have purchased several PEV from Ewheels including the Begode Extreme (twice), the Vsett 10+ Electric Scooter, and the Inmotion climber. Ewheels provides a memorable and great experience from start to finish. They are available and willing to answer any questions you may have, are great at shipping purchases in a timely and easy manner, and their follow up support after purchases are made are great. All the PEVS that i bought so far have come perfectly packaged, well protected, and with all the items shown on the product description. Most items ship and arrive within one to two days, which is very convenient. And they follow up with you to ensure you received your items without any issues. And, if you have product questions or need additional parts, or just anything else related to your purchase, then they are there to help. Ewheels is my sole source for PEV purchases, parts, and customer support. I highly recommend Ewheels for all of your PEV purchases and needs!”

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Posted 1 week ago

“I've purchased 3 wheels now from eWheels and I've recieved incredibly fast and considerate service. For instance, when the trolley handle for my Lynx broke, they shipped out the replacement parts same day.”

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Posted 1 week ago

“I've always ordered from them several times now. They're very polite, always deliver the right parts, and have even been kind enough to add small parts that were not included with purchase. Will always look here first for anything EUC related.”

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Posted 1 week ago

“Best Electric Unicycle Retailer in the USA! They are always responsive with communication in a timely fashion. Their after-sales technical support and servicing is the best of its class! Thank you Jason & the entire eWheels Team for the great service you've provided me for the past few years!”

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Posted 1 week ago

“Jason is super responsive when you need him and the wheels ship out fast when they're in stock.”

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Posted 1 week ago

“Most helpful customer service I’ve ever experienced. 👍”

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Posted 1 week ago

“Had a battery pack go out on my Begode Master and reached out to eWheels for help. eWheels responded within minutes and had a battery pack prepared, charged to the proper voltage and sent out the same day. Jason threw in some sturdy metal casings to replace the cheap plastic casings for all my battery packs. Pretty damn awesome! Their customer service is A+. Thanks eWheels!”

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Posted 1 week ago

“Very prompt (same day) customer reponses. Nice enough to transfer my warenty (Begode Falcon) to another person that sold the wheel to!”

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Posted 1 week ago

“The best customer service in the industry!”

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Posted 1 week ago

“Resubmitted because I accidentally gave only 4 stars. Should be 5! eWheels...awesome company. Nick and Jason have been awesome to work with on both a brand new V14 and an older V10F that I am trying to diagnose a problem with. I'm sending any potential future business from friends their way!”

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Posted 1 week ago

“I had great communication with and received great advice about wheels and tires from eWheels. Purchase and delivery went smoothly.”

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Posted 2 weeks ago

“Great company and very quick to asnser any questiosn.”

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Posted 2 weeks ago

“Everyone involved with electric wheels knows ewheels is the best! Without their high quality parts and expert advice my old wheels would be wasting away, collecting dust for sure so I am grateful.”

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Posted 2 weeks ago

“I received such amazing and responsive support from Jason and Nick. They respond to emails on Saturday night. They respond to emails on Sunday. I’ve never met him more responsive group of people in business.”

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Posted 3 weeks ago

“Quick to respond and very thorough on making sure they sent the correct items.”

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Posted 3 weeks ago

ewheels is rated 4.9 based on 3,469 reviews