eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,906 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,906 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Amazing scooter definitely will recommend my friends

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956

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have an issue with my Lynx S. I've tried customer service three times so far, and I still haven't heard anything back yet.”

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Posted 3 days ago

“Thank you for the quick shipping and feedback. And the included pads and seat are highly appreciated!”

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Posted 3 days ago

“Unbelievable service what more can I say. Ewheels rocks”

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Posted 5 days ago

“I've been buying my wheels from ewheels since 2020. Prices are good and service is superb!”

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Posted 5 days ago

“I know I can trust a wheel I got through ewheels. Real people on the other end of the line and reliable service when things go wrong”

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Posted 1 week ago

“Incredible unmatched and attentive to detail Ewheels is so good at making it a real life experience and a good one”

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Posted 1 week ago

“As has always been the case for me, buying from eWheels was simple, secure, and communication was great. I just received my fourth wheel (all were purchased here), and I'm very happy with it. Shipping was fast, pre sale and post sale support continue to be top notch, and I'll definitely be buying from eWheels again. As anyone who loves this type of vehicle knows, it becomes a habit, and eWheels takes care of their customers. And they do a lot of the community too - they have good relationships with the wheel manufacturers, and they advocate on behalf of their customers when it comes to feedback and service.”

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Posted 2 weeks ago

“Best in the business! By a long mile...and other sites are great, don't get me wrong. But Ewheels gives a home run every fn day. It's like they wake up and can't wait to start helping us with our wheels or whatever. That legit how it feels. They respond in moments. Somehow they go above and beyond and as a business owner that means so much to me. And damn I know how hard it is as well. To make every customer feel like they are the only one takes skill and talent, passion and experience. 10 years as a customer! You won't be dissapointed. 5 stars all day.”

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Posted 3 weeks ago

“Shen you buy a wheel it is a big deal, because you’re really buying their support too. And honestly, that support matters more than the wheel itself. Any time I’ve had an issue, I’ve emailed eWheels and gotten a reply within 30 minutes. That’s why I bought from them — you’re not just getting a wheel, you’re getting a support team that’s got your back and will do whatever it takes to help you out.”

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Posted 3 weeks ago

“Received my Lynx S one week ago and loving it. This is my 4th EUC from EWheels over nearly 6 years of riding. All the wheels have arrived in perfect condition, tested and charged up. Great communication during the buying/shipping process as well. Looking forward to doing business with EWheels in the future when the need for another wheel hits! Mark Jerstad”

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Posted 3 weeks ago

“Fast delivery. I just received my wheel and everything was there. Topped the charge and started to learn to ride. I haven't had any issues. When I was ordering the free shipping didn't have an expected delivery date but I was just overthinking it. Free delivery they use regular ground delivery FedEx with a signiture. They had a tracking number and wheel in shipping the same day I ordered it. Ordered on Thurday and received it Wednesday out to remote Michigan.”

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Posted 3 weeks ago

“Great scooter. Great people. Had 1st scooter for.3 yrs. No issues. Rode all over Victoria BC Canada for 3 years up hills i didn't think it would go up. It did with ease. Time to go scooting. Cya”

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Posted 3 weeks ago

“Great place to do business with! response to any question you have very fast. Shipping very fast great experience will do business in the future again and again.”

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Posted 3 weeks ago

“Usually have what I need when I need it! Awesome And excellent service when diagnosing problems.”

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Posted 3 weeks ago

“Ewheels has the best customer service bar none. They always get back to you right away and are very helpful with any questions you may have about your wheel or your purchase. I ordered a part for my wheel and it was here in three days. Not many companies will actually talk to you on the phone and they will. I’ve even called and not left a message and they called me back just to see what I needed. These guys are great. When you’re spending the kind of money we spend on these wheels it’s nice to know that you’ve got some back up and there it.”

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Posted 3 weeks ago

“I am a very happy customer of eWheels. I have bought 3 EUC’s from them in the past 6 years. Each purchase has been outstanding and I do, have and will only recommend eWheels for their truly exceptional customer service. From sales to service you can trust their expert knowledge and advice. Honestly, you can’t go wrong with eWheels. They have gone out of their way many times to assist me in my various questions through the years and their consistent quick response is more than impressive. You get the feeling you have a friend when you need their help. Thank you eWheels!!!!”

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Posted 4 weeks ago

“I love Ewheels thank you guys for everything you do!!!”

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Posted 4 weeks ago

“Did not have the right connections for an electric unicycle it was advertised to be compatible with.”

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Posted 4 weeks ago

“Best EUC Dealer, Period. I had a genuinely complicated situation — my KingSong S16 Pro went into deep-discharge lockout after sitting too long without a charge, and I came to eWheels not even sure the wheel was salvageable. Tim, Jason, and Nick handled everything with patience and professionalism from the very first email. They walked me through my options clearly, gave me honest expectations about recovery odds, quoted me fair prices upfront, and committed to not doing any major work without my approval first. When I decided to send it in, they made the shipping process painless and even offered to take photos for a resale listing. The repair itself came in at $720 covering both the battery pack replacement and bearings — and they didn't nickel-and-dime me when the bearing issue came to light mid-repair. Turnaround was fast, communication was consistent, and the whole thing was shipped back with tracking before I even had to ask for an update. If you ride EUCs and something goes sideways, there's nowhere else I'd send my wheel. These guys know the hardware, they're straight with you, and they actually care about the outcome. Absolute top-tier service.”

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Posted 1 month ago

“Wrong Handlebar Grip Set from List page. This version doesn’t fit on my E-twow scooter which uses a pin to keep the rubber handle bar in place. My current handlebar grip are deteriorating so this set is useless and didn’t match what I bought.”

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Posted 1 month ago

eWheels is rated 4.9 based on 3,906 reviews