ewheels Reviews

4.9 Rating 3,181 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,181 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

811

Anonymous

Anonymous // 01/01/2019

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“Couldnt ask for better service from the guys at eWheels! Super responsive to questions prior to my purchase, and even faster shipping! I will defintly come to the guys for my needs in the future and can't reccomend them enough! Thanks Guys!”

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Posted 1 month ago

“Simply the best customer service I've ever dealt with. Jason and team will see to it that you're satisfied. I have purchased many EUCs from eWheels and will continue to do so.”

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Posted 1 month ago

“I was actually about to email the sales team to say thank you, but this request for review arrived and I couldn't be more pleased to advocate on behalf of the expert team at ewheels. When I saw ewheels had some aftermarket pads for the Master listed I purchased and received in 48 hours! crazy fast shipping time, my amazon packages don't even arrive that quickly where I live.”

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Posted 1 month ago

“We had an issue with my Veteran Patton that was eventually solved. Got past a hickup with a phone call and a creative solution, that demonstrated that eWheels thinks about the customer experience, since the wheel was there, a part was upgraded. Bought an M4Ten recently, also from eWheels.”

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Posted 1 month ago

“I have been a customer since November 2019 and bought 4 wheels through eWheels. I cannot even begin how much I appreciate their service. It takes the scariness out of dealing with chinese companies, as they are the perfect liason between the manufacturers and us riders. They are customer focused and extremely helpful with whatever problem you throw at them. They go out of their way to help and make sure that you as a customer are happy. I can highly recommend them for any PEV need. Thank you eWheels, your entire team rocks.”

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Posted 1 month ago

“I'm a five-time buyer at ewheels.com because they stand behind their products and the service of those products 100%! They're extremely knowledgeable on the cutting edge products that they sell and I would never go anywhere else for all of my eWheel needs. 5 Stars plus”

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Posted 1 month ago

“What to say. The best company hands down to purchase any electric devise. 100% commitment to their customers. Thank you so much for the many years of support. 🙏”

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Posted 2 months ago

“Ewheels was excellent to deal with from start to finish. I had questions about the differences between the Inmotion V14 and the Veteran Patton. I was able to call and speak with someone knowledgeable who took the time and gave me good honest information. Speaking with a real person who takes the time to answer questions makes all the difference. I went with the Patton and they had it delivered to me lightning fast. I love this wheel! Thanks guys.”

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Posted 2 months ago

“eWheels is the best! Communication about my purchase has been great, resopnse time to my questions is very short. eWheels exceeded my expectations.”

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Posted 2 months ago

“The wheel was basically set up and ready to ride out of the box. Shipping was super fast. Great communication and helpful when I had a question.”

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Posted 2 months ago

“I've worked with Jason and Eric numerous times, for either parts or even my last wheel. Ewheels has been excellent in every way. Where they stand above is their level of customer service and warranty.”

ewheels 5 star review on 28th February 2024

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Posted 2 months ago

“All of my questions were answered quickly and reliably (and I had a LOT of questions!). In the end I was confident in my purchase and I’m more than happy with my new Mten4. The customer support alone is enough to keep me buying here in the future. Thank you Eric and Jason!”

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Posted 2 months ago

Glad we could help with your order, we appreciate this 5-Star review! We're always available to customers, before and after their purchase. Hope you're enjoying the mighty MTen4 and your bonus black cover. Always wear gear, this tiny machine can go quite fast and might not be as stable in the high speeds.

Posted 2 months ago

“eWheels is amazing! You simply can't beat the service and support from this distributor.”

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Posted 2 months ago

Thanks for this short and concise review! We always do our best for our customers. We're glad you enjoyed the service from the eWheels team.

Posted 2 months ago

“I originally bought the veteran Abrams from e-wheels. The unicycle turned out to have a critical flaw in its programming. E-wheels reached out to me about the flaw and made sure that I was able to implement a correction when the correction didn't work e-wheels allowed me to send the product back and pick out a product of comparable value, maybe even higher value which was the kingsong s22 Eagle. All products have their states and the weaknesses in this case the product required some significant maintenance. However, it's a wheel that I love and salvaging provide me significant discounts despite me being out of warranty on batteries on a motor and I was unable to detach motor brackets, suspension sliders, and rear kickstand support they sent these products to me at a significant discount, always providing free shipping and always refunding me a portion of my purchase and Ithat was just to be nice. Have to say that they respond to me within hours of every inquiry I've ever had them. Jason is the best.!!!”

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Posted 2 months ago

We really appreciate your loyalty and for this glowing review! The Abrams was a disappointing release, but glad we could make it up to you. The S22 had some issues as well, but we've done our best to refine that machine. We're always available if you need any help. Even if your warranty expires, we'll still be here for our customers. Thanks for sticking with us!

Posted 2 months ago

“I am new to the EUC world and come from ESK8 and let me tell you, eWheels is the best in the business! The quality of service they provide and that I received, EXCEEDS all the GOOD reviews out there! The pre-sales and after sales service I received was amazing. I had lots of questions and they answered every single one of them! They even helped me sort out any reservations i had with the wheel i was wanting to order. These guys are extremely knowledgeable and know their stuff and you couldn’t ask for anyone better.”

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Posted 2 months ago

“I'm a long time customer of eWheels (about a decade) purchasing electric unicycles from them for personal use. I've also used them for various repair needs too. They have been very cordial and business professional and I trust and recommend them regarding personal electric vehicle sales and maintenance advice. I consider them the best EUC dealer to conduct business with in the USA. My most recent purchase were some pads for my Sherman S, which you can see on the side of the EUC in the attached picture.”

ewheels 5 star review on 23rd February 2024

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Posted 2 months ago

“They gave me what I ordered.. I believe the frame was twisted. The pedals don't point the same angle. Shipping was pretty annoying and had to spend a day on the phone trying to figure out what was going on. Bit it works. They seem alright I guess. Edit: Both issues I had were handled thoroughly AND promptly by people at EWheels. I am extremely busy day in day out and don't like extra hassle but they worked through my issues and offered good solutions. I will buy from here again when I am ready for my next wheel ¯\_(ツ)_/¯ (Lol my free shipping showed up in two days!) IdahoProud”

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Posted 2 months ago

Glad to see this updated review come through. We always try to provide the best service we can, but we're not always aware of every single customer's potential issues. Once contacted, we do our best to be prompt and provide all possible solutions. Looks like everything worked out in the end! Be safe out there, and always ride with gear.

Posted 2 months ago

“Excellent customer service and communication. Fast shipping. Great pricing. Awesome promotional deals. Can't go wrong!”

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Posted 2 months ago

Happy to see this review come through! We always try to provide bonuses when we can. Glad you were satisfied with the service provided by our team. Don't hesitate to reach out if you need anything.

Posted 2 months ago

“Exceptional customer service from eWheels! They were incredibly timely in addressing my concerns and even went above and beyond by shipping a replacement part before receiving the faulty one. Their proactive approach ensured I had the necessary item precisely when I needed it. Highly recommend!”

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Posted 2 months ago

Glad we could help with your S22 slider kit issues. We always try our best to be prompt, and to provide the best service we can. We had to make sure you received the correct parts! Hope the operation goes well, let us know if you need anything else.

Posted 2 months ago

“A few problems actually: I ordered the street tire, it came with the knobby. This unicycle has a solid axle, the threads on the motor wire side are stripped. It is possible that I stripped them, but I don't think so. I used thread locker and a shop press to hold it tight while it dried. It is working for now, but I don't trust it. I may use some kind of epoxy and then re-thread the axle. Everything else is in great shape.”

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Posted 2 months ago

Sorry to hear about those issues, but the Commander listed on the website is only available in a knobby tire. The only purchase selections for the machine are for the motor type, not the tire. In any case, we're glad the rest of the machine is in good shape. Thank you for bringing this to our attention, and for the 5-Star review!

Posted 2 months ago

ewheels is rated 4.9 based on 3,181 reviews