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eWheels Reviews

4.9 Rating 3,829 Reviews
98 %
of reviewers recommend eWheels
4.9
Based on 3,829 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Amazing scooter definitely will recommend my friends
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eWheels 5 star review on 19th April 2026
Anonymous
eWheels 5 star review on 6th March 2026
Sadiq Hough
eWheels 5 star review on 20th February 2026
Morgan Doughty
eWheels 5 star review on 16th February 2026
Bruce James
eWheels 5 star review on 16th February 2026
Bruce James
eWheels 5 star review on 19th January 2026
Anonymous
eWheels 5 star review on 13th January 2026
Rory Harris
954
Anonymous
Anonymous  // 01/01/2019
Very good customer service. I'm enjoying my wheel and wrist guards.
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Posted 5 months ago
I purchased a Lynx Euc. Ordered one evening, and literally five minutes after clicking order i recieved a personal email thanking me for my order. My wheel came within days. Way faster than anticipated. I recieved emails with setup instructions while i waited. Just an awesome experience all around. Solid recommendation for this place. I own a few businesses myself and i know what it takes. These folks know as well.
eWheels 5 star review on 11th November 2025
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Posted 5 months ago
good service in the past for warranty claims and communication. fast shipping this time as always. will continue to do business.
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Posted 5 months ago
Purchase was easy, shipping was fast, ordered Sunday Got it thursday! Thanks ewheels
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Posted 5 months ago
Paid for an item on a wait list and eWheels was _amazing_ at keeping me updated as the item was loaded onto a ship, through customs and all the way to my door. Wowza
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Posted 5 months ago
Ordered a EX30 and got it in less than 5 days. It arrived in perfect condition, same as the other euc that I purchased from Ewheels. Love both of my wheels.
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Posted 5 months ago
I have never delt with a online company that is more attractive to their customers needs. Jason and Nick go above and beyound to make sure you are taken care of. I had multiple questions before my purchase and they responded th every one and even called me back when I did'nt leave a message. I boutht my V14 form them with no fear of getting the service I may need in the future.
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Posted 5 months ago
Rides like a dream and i love it. But one MAJOR problem is that it didnt come with a charger. It will be very soon that its just a hunk of junk in my house with no way to charge it.
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Posted 5 months ago
My order immediately shipped out and was delivered within 2 days.I got clear info on the items before I purchased that help me make my decision.
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Posted 5 months ago
Glad to receive package but traifs making my $8 purchase close to$80 upsetting! But then ewheels reimburse a bit back give a 3 instead of 1 thanks for that
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Posted 5 months ago
Jason and the team at eWheels have actually blown my mind with the quality of customer service, helping me take good care of my toys and has earned my loyalty. When other companies try to undercut their prices, I pay the loyalty tax gladly! Keep it up guys. Show them how business should be!
eWheels 5 star review on 7th November 2025
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Posted 5 months ago
Superior customer support and communication during initial purchase and for many years after. Thank you.
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Posted 5 months ago
5/5, knew I was a starting rider and gave me the full "Hey this is actually really dangerous, please wear gear" talk, in addition to the actual factors I'm going to care about when it comes to the Aero.
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Posted 5 months ago
Ewheels has been very helpful to me since I started riding EUCs. Despite not having gotten my first wheel from them, they nevertheless provided excellent support for me when I needed it. Having purchased my second wheel from them, the delivery was prompt and communication was effective and appreciated.
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Posted 5 months ago
I have been a customer for several years and I have to say the service and support by Jason, Nick and the team has been exemplary. They double checked my shipping address on my first wheel to ensure it would arrive safely and then followed up with a care package of several component upgrades (trolley handle, pedals, buzzer, etc) free of charge! They quickly respond to any questions with detailed information, not canned responses, even on weekends. Items are typically shipped the same day and arrive much faster than expected. Many times the packages have included extra components that might be helpful for the project at hand.
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Posted 5 months ago
Ewheels is my go to vendor for wheels hands down. They respond quickly, and patiently. Through the years I have purchased multiple wheels from Jason and his knowledgeable staff.
eWheels 5 star review on 3rd November 2025 eWheels 5 star review on 3rd November 2025
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Posted 5 months ago
eWheels is my preferred source for EUC parts. Every aspect of the shopping experience is excellent. Orders are processed and shipped quickly and delivery time is incredibly short. The customer service is unmatched. They provide communication through out the whole process. So you never have to wonder about the status of your order. They let you know exactly what you need to know regarding the installation of your parts and insure you have everything you need for install. I am very happy with my transaction and will not hesitate to shop with them again.
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Posted 5 months ago
Thank you e-wheels team for your excellent service I'm appreciate it, to pick my kingsong S16 pro, sorry for the delayed review but I always use my electronics devices for 3 months and I very impressed, thanks again!
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Posted 5 months ago
Im very impressed with the ewheels store People are so friendly and very professional I would like to mention Jason, he is amazing person, very supportive, friendly and honestly he is the best, he tried so hard to help me and he did every single way he good Im so happy with the store and for sure i will make more purchases
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Posted 5 months ago
Fantastic service! I was able to get Jason on the phone, and he was willing to chat with me about which euc would be a good step up from my mten 4. Then that evening, I ordered a new nosfet aero, again over the phone and it was quick and efficient and he sent me the wheel the next morning! Thanks much! Ivan Byler
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Posted 5 months ago
eWheels is rated 4.9 based on 3,829 reviews