eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,939 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Amazing scooter definitely will recommend my friends

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eWheels 5 star review on 12th August 2026

958

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“eWheels is a good company. Responsive, good support, and good QA.”

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Posted 2 months ago

“Flawless in a word 😍. I like to complain but these people leave me no opportunity 😂”

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Posted 2 months ago

“Came early and worked perfectly”

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Posted 2 months ago

“My P6 is perfect condition everything I expected. Ewheels has always provided me with very fast and efficient service. Any problems I've had with my wheels they have been greatly informative and helpful. They also always look out for great discounts for their customers. Thank you.”

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Posted 2 months ago

“eWheels went above and beyond accommodating me with my purchase. I will definitely be getting my next wheel from here! Thank you guys! The Patton-S rules!”

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Posted 2 months ago

“Ewheels has great customer service. They have always answered my questions in a timely manner. I'm giving customer service 5 stars. I'm only giving 3 stars overall because of the condition my product was received. The box I received was completely ripped. I could not lift the box at all because it would rip even more. The severity of the rip concerned me of the quality of the product. The Tire pressure sensor is still giving me errors and I have not been able to correct. Unsure if that was caused by the damage. Sent Ewheels the picture and they said this happens quite often and InMotion only provides a a single box packaging. As a customer that just spent almost $6k on this product, I expected a first impression similar to buying an Apple or Samsung product where packaging and presentation is excellent. I was excited at first, then disappointed when product arrived. The instructions said I should keep the box, not throw it away, in case I need to ship it back. So I taped up the box with a bunch of packaging tape just in case. I don't think it can handle another shipment though.”

eWheels 3 star review on 4th August 2026

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Posted 2 months ago

“Fast shipping, great customer service along with what I explained for my needs and the issues I was having for my E ride.”

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Posted 2 months ago

“As always- everything was simple and straightforward. Shipping was super-fast!”

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Posted 2 months ago

“The best customer service of any company I have ever dealt with. The team is very knowledgeable and make quick work of any repair. 10 out of 10 company highly recommend”

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Posted 2 months ago

“I purchased an InMotion V10F from EWheels in 2021 and later purchased a Begode T4 from a competitor. In both cases I needed parts and in the case of the T4, I needed servicing of the wheel. EWheels has been extremely helpful every time I have contacted them. The parts and services department responds within hours (sometimes minutes) and is very ready to help guide you to the correct parts or in the case of service to coordinate the mailing or drop off or the wheel. I don’t know if I will ever need to buy another wheel but I know that EWheels is where I will go for parts and services and they are the company I would recommend if you are looking to buy a personal EV yourself.”

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Posted 2 months ago

“eWheels I know since 5 years. It's the best place for any electric mobility fan, users. I bought 3 wheels from them and they are always nice, professional and prompt. Best guys!! Strongly recommended.”

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Posted 2 months ago

“Ewheels where great with helping me cancel my inital order and also providing a quick refund.”

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Posted 2 months ago

“E Wheel’s customer service is extremely reliable and I feel like I can find most things that I need regarding EUC riding.”

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Posted 3 months ago

“Hello, my name is Nemo Baker and I am a real live customer in Flower Mound Tx. I bought a P6 in motion wheel and after connecting it to my phone, the wheel started spinning and after I stopped it, it would not come back on. I emailed "customers@inmotionworld.com" 9 times and kept getting a AI Bot. Never could get a real person. Finally, I told them to Go to Hell and emailed wheels and they responded the same day on a Weekend. Also Jason at ewheels called me on Monday morning and advised that they would replace my P6 and to send back the old new one. They also arranged for the Fed Ex pickup and with the return label. Remember this is all being done on Monday, the same day that we talked. Now That Is SERVICE. They also sent out the new (exchanged one) on Monday. I was Blown Away. Sorry for the long review, but Jason and company are worth it. But from EWHEELS.”

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Posted 3 months ago

“I have an issue with my Lynx S. I've tried customer service three times so far, and I still haven't heard anything back yet.”

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Posted 3 months ago

“Thank you for the quick shipping and feedback. And the included pads and seat are highly appreciated!”

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Posted 3 months ago

“Unbelievable service what more can I say. Ewheels rocks”

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Posted 3 months ago

“I've been buying my wheels from ewheels since 2020. Prices are good and service is superb!”

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Posted 3 months ago

“I know I can trust a wheel I got through ewheels. Real people on the other end of the line and reliable service when things go wrong”

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Posted 3 months ago

“Incredible unmatched and attentive to detail Ewheels is so good at making it a real life experience and a good one”

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Posted 3 months ago

eWheels is rated 4.9 based on 3,939 reviews