eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,906 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,906 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Amazing scooter definitely will recommend my friends

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956

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I broke a part of my inmotion v14. With zero help from the manufacturer I turned to e-wheels. E-wheels responded to me on the weekend. Within a week I had the part I needed and was back out riding. Big giant thank you to e-wheels.”

Helpful Report

Posted 1 month ago

“Thanks you for existing eWheels, thanks to you she's back to life”

Helpful Report

Posted 1 month ago

“I received Stigo B1 very quickly after ordering. The top of battery plastic connector piece was damaged during shipping and eWheels quickly send a replacement. Stigo B1 is build quite solid, ride smooth and free of noise on rough road. The key on the battery is strictly for releasing battery from the bike frame. It would be nice if the key can disable the battery power to prevent thief. There is no App like those for the electric unicycle to monitor bike status and save trip statistic.”

Helpful Report

Posted 1 month ago

“After a little bit of back and forth with two of the very knowledgeable support folks, I rushed to buy a full replacement wheel assembly for my v11y I recently wrecked. Unfortunately, I completely forgot to order the other components I needed to replace also. The website automatically charged me standard shipping fees for the second order. Without any communication from me, or them, eWheels refunded the shipping on my second order. No poking, no prodding, no phone call or email needed. I have NEVER had another company do the right thing for me as a customer just cuz. A+ customer support.”

Helpful Report

Posted 1 month ago

“The support from Jason and his gang is absoluely top notch. I have had several problems and they remedied them very quickly. The best I have ever encountered. Thanks so much eWheels.”

Helpful Report

Posted 1 month ago

“I am pleased with all of the products and service that I have received from eWheels in the past five years that I have been dealing with them.”

Helpful Report

Posted 1 month ago

“When it comes to DIY on electric unicycles. Parts are extremely important. Whenever I need a part to get my wheel back and running fast. Ewheels will either have them in stock, or get what is needed asap. They will even make sure that the part is what you really need by assisting you with a little step by step troubleshooting. This helped me by saving money. The team at Ewheels will do their very best to help get you riding again fast!!”

Helpful Report

Posted 1 month ago

“Incredible service. If you need a wheel, this is the place to get it. Shipping and duty to Canada was excellent as well.”

Helpful Report

Posted 1 month ago

“Good thanks”

Helpful Report

Posted 1 month ago

“Got me what I needed( Lynx S trolly rods), that I couldn't find anywhere else, quickly, for a reasonable price. Got me back on my wheel faster than I expected. Very happy. Thx!”

Helpful Report

Posted 1 month ago

“Very good website, easy order process, reasonable delivery time, quick follow up on questions, you cannot go wrong with these folks. I have 4 experiences with them and all everything you would expect.”

Helpful Report

Posted 1 month ago

“The very best company for all your EUC needs! And the best customer service I've personally ever experienced! Y'all are the real ones.”

Helpful Report

Posted 1 month ago

“Not only did I get exactly what I ordered. Before 5 PM the day I placed the order. It was shipped with the tracking number. I did not pay for two day shipping. It arrived in three days. There is no doubt I will return at the next opportunity for business.”

Helpful Report

Posted 1 month ago

“Immediate shipping. Very happy about that.”

Helpful Report

Posted 1 month ago

“Well shop said that that that charger was compatible and so they were wrong and so you guys kept about almost half my damn money $36 out of 82 so I'm not too happy about it”

Helpful Report

Posted 1 month ago

“All orders shipped fast , no problem with products”

Helpful Report

Posted 1 month ago

“I had some issues with my recent order, mostly around shipping/import charges and a missing part that was supposed to be included. That said, Jason and eWheels did follow through and made it right by sending the parts out quickly and including extra seals as well. The wheel itself has been great so far, and I appreciate that they took the time to answer my questions before and after the sale. The process wasn’t perfect, but what matters to me is that they stood behind it in the end. Overall, I’d still recommend eWheels for EUC purchases, especially because after-sales support matters so much in this industry.”

Helpful Report

Posted 1 month ago

“Ewheels has always be so reliable and provides wonderful service. I recommend them!”

Helpful Report

Posted 1 month ago

“The process of buying an EUC from ewheels is by far the best. They have a reputation for being accessible, communicative, timely, and helpful, that they absolutely live up to. I’m so glad that I made the right choice of coming to ewheels when the time came to upgrade my ride. Tim and Jason were exceptionally helpful in answering all of my questions and guiding me in my decision of which wheel was the best fit for me, in addition to giving me a fantastic deal on it. I won’t shop anywhere else.”

Helpful Report

Posted 1 month ago

“Unfortunately when receiving this item, the EUC would not turn on and has no sign of life within the unicycle. Left it overnight on the charger overnight and still not turning on, also followed existing troubleshooting steps. I was really hoping to enjoy this product and wish someone tested it before shipping it to me.”

Helpful Report

Posted 1 month ago

eWheels is rated 4.9 based on 3,906 reviews