ewheels Reviews

Name: ewheels
Rating: 4.89

4.9 Rating 3,670 Reviews

98 %

of reviewers recommend ewheels

4.9

Based on 3,670 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends

ewheels 5 star review on 24th August 2025

Anonymous

ewheels 5 star review on 13th August 2025

David Lehmer

ewheels 5 star review on 10th August 2025

Linda A. Waterman

938

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had heard great things from several fellow riders about the service experience with Jason & ewheels, and I was not disappointed. Ewheels has provided me with very high-touch personalized service. Just a few of the benefits have been a focus on order accuracy, status updates and expediency. They’ve been great to do business with!”

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Posted 1 month ago

“Excellent service as usual from eWheels. With the tariffs looming, eWheels kept me updated and set expectations. I ended up getting the wheel I wanted at the original price, and shipped out right after it arrived in CA.”

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Posted 1 month ago

“Best company I've dealt with great communication never any problems”

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Posted 1 month ago

“Customer service is phenomenal!”

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Posted 1 month ago

“This was my first time ordering from eWheels and I am extremely impressed by the quality of their service. They kept me informed and responded to my questions within minutes. I will absolutely recommend them to everyone I know.”

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Posted 1 month ago

“This will be 2nd purchase from ewheels. Fast shipping and great customer service. Will purchase again through them!”

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Posted 2 months ago

“Purchase went as planned for new Begode XWay 134v. I had a couple of email exchanges with Nick and others during my UEC diligence. They respond very quickly and have answers too. Super fun wheel too.”

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Posted 2 months ago

“Bought a Commander Pro 50s. I had no clue going into this. The team at Ewheels was very helpful. I had some questions and they responded immediately. Even if it was late or the weekend they answered my questions. Overall experience was one of the best I’ve had with a product that I ordered online.”

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Posted 2 months ago

“The best customer service I've had from ANY online company.”

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Posted 2 months ago

“great customer service! helped with every detail.”

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Posted 2 months ago

“Good Products, Nice website layout”

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Posted 2 months ago

“My experience began with a couple of emails seeking advice on which wheel would support a 70 yr old heavy individual. The emails were answered within a few hours, which I consider timely. I placed my order on Friday June 13th . I received shipment confirmation that same evening. The wheel arrived a week later, as estimated.”

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Posted 2 months ago

“This time I needed a board for a first batch Patton. Next time who knows what i will need, but i will get it from Ewheels. Always good after sales sevice from Ewheels. Timely responses and quick resolutions. Zero complaints”

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Posted 2 months ago

“This was an amazing experience, if it could do 6 starts i would!!”

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Posted 2 months ago

“My name is Wayne. This is the second wheel I bought from Jason first wheel was the kingsong16x The patton-s is a great wheel. I love it very solid”

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Posted 2 months ago

“I purchased all my wheels from eWheels starting with Kingsong 16X (2019 - 4400 miles), then Veteran Sherman (2021 - 8800 miles), Sherman S (2023 - 9500 miles) and now the Sherman L. Everytime I decide to get a new wheel, I do a thorough research. Everytime I come back to eWheels. There are no guarantees from Chinese manufacturers. The one thing I can ALWAYS count on is eWheels answering my emails, helping me fix my wheel or even having the parts to fix my wheel. eWheels is not Prime fast, but they're the fastest in this industry. I can't get this level of service and knowledge base from any other sellers. Comparing experiences with my friends, I actually save money in the long run since I keep my wheels for a long time (2 years is consider a long time in EUC). Not to mention I'm avoiding the headache of trying to find help. eWheels is the best in the industry.”

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Posted 2 months ago

“Ewheels is the best uniwheel provider for the states, Jason and his team are very responsive and offer great warranty for there wheels. They actually care about the consumer”

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Posted 2 months ago

“eWheels customer service is fantastic. Jason answers questions very quickly. And after I ordered an EUC they sent me an email letting me know when the order would be shipped and what I needed to know about riding an EUC to be safe. Those instructions were well written and provided excellent advice for a new rider.”

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Posted 2 months ago

“OMG eWheels has the best reputation for customer service for a reason! I've been hearign from my EUC friends for years about Jason's incredible care, and recently experienced it first hand. super fast replie's thoughfully accoutning for everythign I said or asked, quick shipping of every part I needed, even parts not listed on the website. Not many companies of any kind take this kind of care these days. plus their selection, prices, and prodcut info is all excellent. many times I've doen a quick search and found everything I wanted on ewheels.com. whether to compare different nodels, or figure out the max current for a fast charge. I appluad them. support the company doing the hard work to support this artform!”

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Posted 2 months ago

“The service was exceptional, and the shipping was efficient. The item was accurately described and delivered as requested.”

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Posted 2 months ago

ewheels is rated 4.9 based on 3,670 reviews