The eWheels team is really amazing. I bought a Sherman L from them and it was delivered quickly and well packaged. Then I bought some parts for my InMotion V14 that I purchased somewhere else, and at the same time submitted a question about the bearings on the V14. Nick emailed me back personally, walked me through several things I could try, and then offered to fix the V14 for me (even though I didn't buy it there) for a very reasonable price. I shipped it off to them, they fixed it up in like 2-3 days and sent it back to me. It is now running perfectly. The customer service and willingness to go out of the way to help was really impressive. I will definitely continue doing business with eWheels.