The Ewheels team gave an awesome scooter purchasing experience. Wonderful communications throughout the pre, mid, and after sales process. Jason and William were extremely quick responding any questions and requests I had, and made sure everything was in place after the product was received. They went out of their way to arrange putting the ETWOW GT in my hands within 8 hours after ordering online. That's a first! That's what they aim to do, give buyers confidence through top level service, carry highest quality products, and offer peace of mind knowing they will be there if any issues were to arise. Extremely happy with the purchase, Thank you eWheels!