I contacted EWHEELS in connection with a unicycle that I was interested in. Most other companies had to wait at least a month and a half. They replied back almost immediately with the information that I needed. I used them from a review I had found on someone else's remarks which said how professional and quick they were. I told them that and hoped to have the same experience. I received my wheel a week later and the experience was excellent. I would like to thank them for a flawless transaction. I would highly recommend anyone to use them. Service was excellent and honest. Regards Ron