I've waited a month before writing this review. In that time, I have placed and received my order and received some *excellent* customer support with a teething issue I had. I am very impressed with the commitment to customer satisfaction shown by eWheels. 1. There was detailed, pro-active communication about the availability and delivery of the product. 2. The complementary set of wrist-guards show consideration for customer safety. 3. I received a response to my technical support question literally within a minute. There followed about a 15-minute exchange of emails, complete with pictures of my problem and detailed instructions to address it and now everything is resolved. This is what customer support should always be like! eWheels have been great. Thank you.