First ewheel I've ever purchased, sent emails to multiple euc dealers, ewheels was the only company that responded to me and it was even better when I bought my first wheel from ewheels.Inmotion V11!!! I also was happy to put a deposit with them for a Veteran Sherman. The quick emails back to my questions definitely got me wanting to do business with them. I ordered the v11 from n a Sunday and it showed up at my house on Friday early afternoon. I was stoked. Started training myself to ride the next day and I'm hooked. Amazing choice going with Ewheels and I'm gonna continue to support and spread the word. Customer service at its finest.!!