JOSEPH ORR
I recently purchased a dualtron Ultra from ewheels. This is the second e scooter I have purchased from them. When it came off the FedEx truck the box was upside down and open with just a couple pieces of Scotch tape on it. I'm sure it happened because of all the sliding around during shipment by FedEx which wore off the original packing tape when it was shipped from mini motors. FedEx simply flipped the box over and put a couple pieces of Scotch tape on it instead of packing tape. Luckily no parts were missing and the scooter was not damaged. It came with off-road tires on it which were not as advertised. I emailed Jason and told him about the condition of the box and the tires. He responded immediately! To make up for the tires and the condition in which I received it he immediately ship me out a set of street tires, extra tubes and a seat. Jason is the best! And EWheels is a great company to do business with. Good luck trying to get that kind of customer service with any other company!
5 years ago
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ewheels has a 4.9 average rating from 3,131 reviews

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