My ewheel was delivered on time as stated to my tracking number that was sent to my email. I had requested a tracking number from ewheels that evening and was promptly sent to me the next morning only to realize that one had already been sent to me shortly after my confirmation number. They are pleasant and are eager to ensure that my purchase experience is a most positive one. I would highly recommend anyone to purchase exclusively through ewheels and not through anyone else as they are true professionals and know the products inside and out. Being a 54 year old male I was very concerned about being educated on all of the unicycles and found i was able to make a very educated purchase of the inmotion v8/ solowheel glide 3. They are excellent in their descriptions and abilities of the ecycles as well as fitting one to your abilities. I would listen to what they have to say as they were dead on point about my purchase. I was and am an avid unicycle rider "the kind with pedals" and now am the proud owner of an electric one as well. Thanks for the great info in helping me make a great purchase decision!!!!! I truly love it and was up and riding on my third try. Sincerely, Pete I