Based on clear product description, almost immediate responses to my several different questions, and very competitive pricing, went ahead and pulled the trigger on a new Turbowheel Lightning from EWheels. Glad I did. Do not have sufficient use to fully review the scooter yet; build quality and design appear great. I can say, without reservation, happy to have done business with EWheels. Order arrived exactly as expected, on time, with the bonus charger that is indeed far superior to the supplied standard one. So I think EWheels is educated about and competent with the products they sell. I feel I got a great deal, and if any issues arise, am confident I will be supported fairly by this seller. A++. Will add a review of the scooter, separate from the seller, once I am well experienced with it.