I ordered my Turbo Lightning Scooter about a month ago, finally received it about a week ago. To my surprise it was bigger than I expected but which raised my level of excitement, I was ready to ride into the sunset but not until I charged it, LOL!! I am happy to report I am very happy with the customer service from Jason, rented the little scooters about town here in San Francisco and Oakland Ca and this scooter is awesome, that can’t compare!! I have had this scooter up to 38mph and it was a smooth ride,, I have received several compliments from people on the BART transit system and at the malls,, it’s a great piece of machinery.. Thanks Jason and company,, additionally it was delivered early and Jason kept me in the loop as to the progress of my order!!