I just ordered and recieved my second ExactMat and am quite pleased. My first was a perfect fit for the lovely wooden desk without which I would have ruined the finish in short order. I moved on to my gorgeous, multi-grained wood dining room table which is very long and an unusual oval shape that wasn't an automatic match with the standard shapes offered. Katie, the ExactMats customer service rep I worked with in both cases, was super helpful and coached me through the process of drawing the outline of the table on a special enormous piec of tissue paper they sent me and which they used to fabricate the perfect shape. unfortunately the sizing didn't work perfectly (probably due to the fat marker I used to mark the shape and edges), and the length of the mat isn't exact, leaving 1/8 to 2/8" exposed on the ends. Not gonna worry about it though, as it's the surface I was most concerned about protecting. The mat looks gorgeous and it's so nice to show off the beautiful wood grain, after years of hiding it under an ugly vinyl custom mat. Kudos and thanks to Katie who was so patient with all my questions and back and forth. A wonderful communicator and a terrific corporate representative.