I have used this lounge on numerous occasions and recommended to rest of the party but was very disappointed on arrival the lounge was over booked and under staffed , the only table available we found was full of rubbish leftover food and used glasses and plates . Which we were prepared to disregard only to find when we went for refreshments there was no clean plates bowls ,or cutlery this wasn't a problem as there was no food left and this was not replenished for over an hour after our arrival, even after speaking with the reception who informed us they where busy and she wasn't sure when would get round to re filling resulting in half the party going out to burger king . Of a party of 6 we managed to acquire 1 bowl of soup and a few Danish pastries and crisps when eventually filled .Not really the value for money as we paid £116.00 this works out at very expensive bowl of soup and snacks .