When paying for a service I don't appreciate been treated like a con artist just because I deleted my conformation email. I was in the process of producing all the relevant documentation to confirm who I was to cross reference with the appropriate list and don't take to kindly to being spoken to like a diss obediany child. Once inside it was very busy and couldn't cope with the demand quiet and relaxing I've seen better civilised children's parties when queuing for food and as for not being able to pay cash for the extra charge proseco that's riddiculous so as you didn't want my cash last Sunday you won't be receiving anymore In future and manners cost nothing I'd advise you get some for your staff.