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Sharron
It was a treat to use the lounge but it was extremely disappointing. Only tepid soup, no sandwiches, a bowl of mixed fruit ( raisins etc), we were hungry and only had crackers and cheese. There wasn't even diet lemonade, only 2 choices of beers. On booking this lounge we were of the understanding that it was self serve with a choice of drinks, not a good experience and spent money on food elsewhere. The lounge isn't a patch on the Escape Lounge, all 4 of us were very very upset with the lack of food and drinks available. I would never recommend this lounge to anyone and will be writing a formal complaint. Was also told we had 3 hours, and we got 2 hours 15 mins, if the lounge shuts at 7.30pm why wasn't we allowed in at 4.30pm instead of 4.55pm and literally kicked out at 7.15pm. Absolutely terrible and not a pleasant start to our holiday, a special treat gone terribly wrong.
10 years ago
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Executive Lounges has a 3.9 average rating from 28,090 reviews