When we arrived at the lounge we had to wait in a queue of 5 people whilst the receptionist dealt with a phone call. Once inside the lounge there was no where to sit, the tables were dirty and full of rubbish and dirty plates. We had to wait around 15 minutes to get any food which when it arrived went very quickly and we had to wait for the sandwiches to be refilled on two separate times. The overall experience was not what we expected or paid for. There were too many people in the lounge, screaming children and men walking around in sports shorts and dressed inappropriately. I will not be spending money to use this lounge again and would not recommend anyone else to either.