The lounge was very busy, so difficult to find a seat. It was extremely hot in the lounge and with only 2 fans they weren't very effective. The staff were very friendly and kept the tables clear and the food and drinks topped up. Would have been nice to have more hot food options, we were there for lunch and only had the option of soup and rolls which wasn't great. There was a large group in the lounge who were very loud and although it didn't affect us, they did upset some customers. The lounge was a nice change from the terminal, but could do with a few improvements to give value for money.