This was the first time I had used your lounge and was very disappointed with the choice of food and the amount of people in the lounge.I have only used a lounge once before at Manchester airport and I can't remember which one it was but the food choice was much better and fewer available seats made it feel like you were in a lounge away from the hustle and bustle of the airport.Your lounge felt like a cattle market and in no way was it a relaxing experience.The people you are going to attract in my opinion are the people that want to drink as much alcohol as possible before getting on the plane.I will not be using swissair again and will be trying the Virgin Lounge next time.