very poor service ( apparently 2 staff off sick and 2 staff had left according to one member of staff) this resulted in queues for spirit drinks and very little food out to eat. Supervisor took call in lounge about a customer complaint and mentioned the customers surname which was very unprofessional. Finally if you don't want customers drinking the Spey whiskey then you should not provide it, it was very clear that the staff did not want to serve this ( expense ). I must say that I have used the lounge twice in the space of a week and the first visit was much better with what seemed like a much more friendly and efficient staff.