The majority of Staff were lovely and friendly. Couple of Staff appeared a little bit miserable. I thought the Food would have been better I understand with COVID things are limited but the choice of cooked food was not that good. Very crispy Bacon, Scrambled Eggs no other choice, Tomatoes and Beans. No Toaster so Bread only. No Butter only waxy Flora Patties. No individual jam/ marmalade portions. The Fruit, Cereals, Danish Pastries were nice. Choice of Hot Drinks was good but one of the Cold Drinks machine wasn't working. Asked at the Bar for a Tia Maria to be told that's not included in the price. We had actually paid to go into the Aspire Lounge and it was changed due to them not being open but never received any refund difference for inconvenience I'm also aware the Escape Lounge is Cheaper. I don't think we will be going in the Lounge again except if we go from Liverpool as there Lounge was excellent.