Friendly staff and reduced capacity meant it was nice and peaceful. QR code ordering was not seamless - after 20 minute I enquired as to when my breakfast might come...and was told the order didn't go through. They made it straight away though and it was pretty tasty. Very little in terms of cold food from buffet, usual Covid excuse. Great views of the apron outside, just a shame that they have dots all over the window. No bathroom facilities, like the other lounges at BHX. Option to book ahead for £5 probably worth it for Priority Pass etc, but should be online form and not phone call in 2021!