Me and my partner both travel alot and have used other executive lounges in Gatwick, Luton, Heathrow and Manchester and was disappointed by our experience in the Liverpool airport. staff seemed a little shocked that a young couple like ourselves had booked as I was told when I asked if I had come to the correct part "yes this is the airport lounge but you have to pay for this facility" to which I replied " well that's why iv come as I have a booking and made it 3months ago here's my paperwork" not only did I feel slight snobbery and judgement as if we didnt "fit" in with the normal clientele that go there, either way I can afford to use the lounges always have and yes I maybe young but iv worked very hard to have the job and wage I have and to get to a certain lifestyle. The other things we noticed was lack of staff, fridges were empty and food not replenished and the WiFi wasn't working and neither of the ladies were very helpful about it. Overall very disappointed as to the standard compared to previous experiences in other airports.