I was disappointed to see that the lounge was very crowded and it was difficult to find a place to sit. Particularly given the Covid situation, it was impossible to be spaced out. Customers were walking around the lounge with no mask and no staff were reinforcing safety measures. Indeed, some staff were wearing masks below their noses. The buffet was open and some customers were using their bare hands to take food, again with no intervention by staff. The floor was not clean, tables needed wiping, and all in all cleanliness was not good. We stayed in the lounge for an hour hoping it would improve but it didn’t, so we left. We’re due to travel again today and will be spending 5 hours waiting in Schipol for our next flight. We will not be using the Executive Lounge. The only reason I’m awarding two stars is because I was able to have a coffee before I left.