I decided to upgrade to the aspire plus lounge at Bristol due to travelling with my motherland two sisters, who had never used a lounge before at my own expense I might add. This was around 12 ish. Given this was lunch time, I was amazed at the lack of choice available. Soup cold, dried up bread rolls, pies the size of a ten pence piece, no salad, crisps only one flavour either cider vinegar or nothing. I did ask an assistant whether any other choice and she said I have only come on shift so I wouldn't know! Wine was either pinot gracious or sauvi blanc no chardonnay! Table wasn't cleared of plates or glasses the whole time we were there! Toilet was disgusting, the hand drier didn't work and no hand towels. I could go on! my partner and I normally use Aspire at Bristol or Gatwick and this one wad terrible. I nearly walked out to go back to the normal aspire lounge. the money paid for 4 people and what we actually got was appalling. certainly won't be doing that again!