A complete waste of money. The lounge was overbooked when we arrived there were no seats available apparently this happens frequently. Standing room was limited as there where that many people waiting to jump into a seat when one was vacated. Making the people who did have a seat intimidated as people where on the look out for movement. The hot food available was sparse the food warmer was mostly empty you had to be quick off the mark if you wanted a bacon sandwich. We only got a seat once the Quatar flight was called as their private lounge was made available to us for seats only. All food and drink was quickly cleared away. The only plus point about the lounge where the staff who had to take the brunt of people's complaints . They remained cheerfull and professional throughout .