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DAVID
My wife and I both required wheelchair assistance at Schiphol As our flight was within the schengen area, in this case Schiphol - Edinburgh we booked lounge 26 Our assistants indicated that we could not access lounge 26 as the edinburgh flight was leaving from gate D51 We were told that we should have booked lounge 41 certainly this was far from clear at the time of booking we were then told that we were being taken to the gate At this I demanded to see the Airport Duty Manager and refused to move The assistants the conferred and decided to take us to lounge 41 to see if we could be admitted Fortunately we were Our rating for this lounge is VERY GOOD We were well looked after, the drinks and snacks were excellant as was the comfort and ambiance of the lounge We do travel to Schiphol several times a year and if we are to use the lounge again we would require to have certainty about which lounge to book
9 years ago
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Executive Lounges has a 3.9 average rating from 28,090 reviews