it is extremely difficult to find after a long flight. it is not sign posted at all and we wondered around for ages asking at every airline hospitality lounge. Even when we were right at the door we walked away not realising that we had found it. I am an experienced traveler who takes 40 to 50 flights per year for business so I feel that I am reasonably experienced at finding my way around airports. The actual lounge area looks and feels like an "abandoned" restaurant rather than a relaxing lounge. Buffet was not regularly refreshed so everything looked like "left overs"; what I did eat was average and adequate but not at all special. WiFi connection fine. Dissapoment with the whole setup was made up for by the really friendly staff who were all (as we were) a long way from home in the very early hours of Christmas eve. Without them the whole experience would have been dismal and I would have given a much lower rating. I would not book this lounge again and would rather sit in one of the many restaurants and order what I actually want to eat. I feel that this would be better value for money and no different to the experience I had in the lounge.