First impressions was good. However upon accidentally bumping into a few friends flying elsewhere on the same day we was accused by staff that groups over 6 are not allowed without prior arangements with management. Upon trying to explain that a) we lived miles apart and b) we we're flying to different places, which the staff didn't seem to want to listen too, we was spoken to another member of staff with an attitude and rudely reminded of their policies about groups of people. Not quite the VIP treatment you'd expect for an international airport. Cream tea before my flight was nice tho....