The only good thing I can say is the lounge was clean and tidy (and of course very comfortable). When we arrived the lady at Reception was extremely slow and informed us with regard to food and beverage service that "what you see is what you get" (her exact words). She had said the same thing to the couple ahead of us. We each had a cup of coffee and when we went back for a refill the pots were empty. There were no muffins or pastries (just a few bagels); one wilted looking tuna sandwich and a small tray of unidentifiable sandwiches that looked like they had meat paste in them. All in all an expensive and extremely disappointing visit. We have used the lounge on several occasions in the past and have never had such a bad experience.