Sunday 6 March: Overall I was somewhat disappointed with my lounge experience. While I could not fault the service of the staff, I found the environment of the lounge disappointing. It was small and rather restricted for space - on this particular visit it was very busy with limited availability of seating - created an environment that was not conducive to resting/working. I had a a total 7 hour lay over between flights (although only being able to access the lounge for 3 hours) and would have valued the opportunity to progress some work but the noise and disruption was not conducive/supportive to any focussed or concentrated working. However it was the temperature of the lounge which gave most concern. The 'design' of the lounge - which is nothing more than a 'sectioning' or 'partitioning' of the concourse - made it cold and noisy. The 'open' design with no fixed walls - one could look over to the gate/tarmac access below - resulted in a continual draught flowing through the lounge. This was not something I expected or indeed have experienced in visiting other airport lounges across the world. I mentioned this to the reception staff but there was obviously very little that could be done to resolve this issue. This had a significant negative impact on my experience. I was actually surprised that, on leaving the lounge, the actual main concourse was warmer than the lounge!!!