I was travelling with my mum on 5th March 2016. We were really looking forward to going in the lounge, it was our first trip together since my dad passed and we thought we'd treat ourselves to the lounge. My mum hadn't eaten and was looking forward to lunch in lounge but the only food on offer was crisps and crackers. Some soup came out at some point but it wasn't announced and was in a separate area so once we did know about it it had all gone and were informed no more would be coming out. And so we ended up paying for food on the flight which was extremely disappointing. We just expected a bit of a better service really.