I booked into the lounge for the 3rd March 2016. It was crowded. One of the draws to booking here was that I was having to be at the airport 4 hours in advance of my flight and it advertised individual pods with your own televisions. I got a pod. Broken/missing table. Used glasses and plates on the floor. Television did not work and when I went and questioned why - the answer..........? 'we could charge for it, but we don't. ??????? Um, this is one of the benefits advertised. However, again I questioned the fact that they don't work. No, I was told, they don't, but I can eat and drink for 'free'....! Internet connection was bad in the pod (I stayed and put my feet up as it was the only place to sit.)