Had to wait at reception desk for approx 10 mins , my booking couldn't be found luckily i had printed the email off , Was over half an hour before we got any food and then it was 3 trays of sandwiches and some lukewarm pasta this was shared between a lounge which we were told was booked to capacity needless to say it didnt go far . Then two small platters of scones were brought out , there were no plates for the sandwiches and people were putting them in serviettes .There was a queue at the bar due to it not being manned .I must add that the 2 members of staff we saw were doing their best but in my opinion it was too much for 2 people . I have used other lounges before and have never come across this sort of diabolical organisation . Definitely not worth the money we paid.