Although this is not your fault, I feel that myself and my friends couldn't make the most of the lounge as Thomsons wouldn't allow us to check in right away which meant we only had less than 2 hours in the lounge which was disappointing as I had paid £80, obviously £20 each. We didn't think much of the toast as it wouldn't toast properly. We found that it was difficult to find certain things, especially the milk. I asked a member of staff where the milk was, she pointed to the fridge where there was no milk. I asked again and she huffed, pointing to the fridge again until I had to say there is no milk which she then tutted and walked off to get some. It would have been better if we had longer to spend in the lounge but due to Thomsons rules that couldn't happen.