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David
As a group of 6 people we decided to book Aspire Lounge as we had a 6 hour wait following our flight from Denver until our connection to Edinburgh. We were very disappointed with the Aspire Lounge - not enough seating available (we did eventually get seats to sit as a group), coffee machine out of order, also soft drinks machine out of order. A jug of orange juice was available in the fridge but no glasses available until requested. The staff seemed unable to keep up with clearing tables. The food available was very average in quality. All in all, as a group the use of this Lounge cost us £180.00 and we definitely did not get value for money. The seating we had was not particularly comfortable. We all agreed it would have been a better experience to have had a meal in a restaurant in Terminal 3 for £30 each. We would rate our experience of this Lounge as Very Poor.
9 years ago
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Executive Lounges has a 3.9 average rating from 28,090 reviews