We booked Lounge for 16th April 2016 and were disappointed firstly with the delay in finding our names for entry (this is not the first time that this has happened) secondly the self -service system previously in operation was in my opinion better and lastly on this particular occasion the air conditioning was out making the whole experience quite intolerable. Considering the price rises involved all in all this was very poor value( I could not find any English Language newspaper available).At the very least in view of the extremely unpleasant atmospheric conditions that prevailed that day some sort of compensation should have been offered.