I was very disappointed that we had so little time in your lounge. Although we paid a considerable amount of money to enjoy three hours, in fact we only had about 45 minutes. The first big problem is that our reservations were made online for the Panorama Lounge and even in this survey you refer to it by that name. Since we were one-time visitors to Switzerland and not familiar with the airport, we had a very difficult time finding it because there is no signage for a Panorama Lounge. After walking back and forth many times in the E terminal looking for you, we finally ended up at another lounge hoping they could provide some assistance. We were informed that the Panorama Lounge no longer exists and is now the Aspire Lounge. So we went out and followed signs to the Aspire Lounge, which we had passed several times while walking back and forth. The second problem was that although there were two quite competent ladies checking people in, it still took us almost 10 minutes. When we finally got inside the lounge all of the comfortable seating was being used and we were forced to sit on high stools at the window while having a glass of wine and a very light lunch. The lounge itself was nice, but in view of the very limited time we had in the lounge through no fault of our own, the price that we paid seems exorbitant.