After previous great visit, this time was substandard, had to wait for food , staff member behind counter was very off hand with several customers,her manner and attitude gave the impression she didn't want to be of help to anyone. If this was a first visit it would also have been our last visit, at £45.00 for us and however many customers that day, counter service was disgusting. The floor staff who were clearing tables were very pleasant but however it did seem like it was very overbooked and some people could not get a table unless they cleared a one themselves.