We were a group of 7 males aged between 36 and 42 who were booked into Newcastle Airport Lounge. Upon arrival at the Executive Lounge, rather than be greeted courteously by reception staff, we were asked if we were "a group of lads" and informed that "we don't usually let big groups in" and that there had been problems during the week prior to our visit. I found this attitude from staff to be less than welcoming and that we were being penalised for the actions of others.
In terms of the food and drink available, there was a good selection of alcoholic drinks and bar staff were friendly and polite, in stark contrast to reception staff. The bacon sandwiches were not as impressive, with the buns only sliced halfway through resulting in a small amount of bacon and a lot of bun!
In summary, this was the first time I had used the lounge and I would hesitate to return.
9 years ago
Executive Lounges has a
3.9
average rating
from
28,089
reviews