We upgraded to aspire plus as we were coming to the airport from work and we knew we would need something to eat. When we got into the Lounge there wasn't many people in but for a group of 6 men. They were very loud and their language was not nice to hear. After a while a lady in her own complained & they were asked to be quieter. There was no food on offer on to help ourselves to such as soup, scones sandwiches etc only crisps & crackers without cheese. There was a menu to order from but as the other lounge was busy they were asking waits for anything requested. There was no ice available, very small stocks in the fridge and long waits at the bar for optic drinks. I thought by upgrading the experience would be far better than in the basic lounge however, we were very disappointed that we paid £37 each for such a poor experience