I would really like to give a glowing review of the LJL Aspire airport lounge (having been a customer at both Manchester and Liverpool lounges for almost twenty years) but, sadly, standards are falling as prices increase. Liverpool offers a clean, comfortable and tranquil space from which to begin your journey; or at least that is the general idea. The age limit is frequently ignored - if we wanted to be surrounded by children we could sit in the main concourse as we would if we wanted to be subjected to the noise of "hen" parties. The range of snack food is limited and if the portions of cake get any smaller they may as well be discontinued. The supply of alcoholic drinks remains adequate - if you can get served. The Staff are welcoming and friendly but cannot be everywhere at once. Prolonged telephone calls and reception duties leave customers waiting to be served at the bar; I witnessed several people giving up in frustration. Hardly high quality customer care. The Lounge operates not because of the Management, but in spite of it. We have been wavering over our bookings for a couple of years now and, irrespective of price, have just about reached the and of our tolerance. Maybe one more visit; we can always take our custom elsewhere.