1. In a public area such as the Ncle Lounges I would suggest that if nuts are available, they should only be in packets not lloose at the bar. The reason I suggest this is because there are some adults and children that are allergic to nuts, even without consuming them. 2. There is a charge for children even those as young as 2 I would therefore assume you are expecting them in the lounge Please consider providing suetable drinking cups/eating utensils 3. The choice of food was very limited and very disapointed, not as good as it use to be, both for adults and children. 4 CHILDREN'S PLAY AREA. From the publicity I was expecting much more. There was surposed to be 2 electronic sceans, only one was working so my grandchildren didn't get much of a chance. Just before us there had been a lot of people in the lounge so I expect there was a lot of disapointed children 4 A children's play area dose not have to be just electronic equipment, why not have paper, pencils and puzzles. Overall very disappointing consider the price and the expectation. 5 Because the front of house staff had to assist with cleaning after previouse occupants of launge and there had been a lot of them we could not get into the lounge for the time we had paid for. There was 7 adults and 2 children so cost quite a lot. I will be going again later in the year I hope it improves by then.