We use these lounges in general when we travel for the ambiance and ease of use rather than trying to work our way through crowded bars or restaurants in the airport. However sad to say that the service was well below par due to staff being absent (according to the staff that were working), some delays to flights and this resulted in lengthy waits for a drink at the bar and no food being available. It was without doubt, very poor and didn’t meet the expected standards. It was shocking value for money for two drinks each and some cheese and crisps at almost £100 for the four of us.