Booked a stay at this lounge as we had a long wait for connecting flight after an overnight flight from Canada. When we turned up at the lounge we found the system had booked our entry for 3 hours before our next flight was due to depart and we were refused entry earlier by a very rude receptionist. This is not what you need when you are very tired and want to rest. I feel there is a problem with the booking system as you are never going to get 3 hours in the lounge the way their system works. Apparently you can override the entry time but it's not obvious when booking. Once we gained entry to the lounge we found it quite small and very busy. Food and drink was okay. Some staff were friendly but on the whole I do not feel it was worth the money paid.