In January and April this year we flew to Dubai and used the Swissport lounge in terminal 1. We found the experience very good. The staff were exceptionally friendly and cheerful. The food available was enjoyable and of good quality.
I'm afraid to say that my experience of your lounge in terminal 2 was quite the opposite. I checked in 2 friends who are frequent flyers but who had not before used the airport lounges. I did this so that they could enjoy the experience but I was disappointed for them also. The staff with one exception (a young girl) were dull and appeared to be still asleep. We did check in however at around 5 am but still I would expect the staff to be full of cheerfulness. The food was not good at all. Bacon butties were served on bread that was not fresh. The Danish pastries were stale. Overall not a good experience at the terminal 2 lounge. I will be flying to Singapore in October and will be very reluctant to use Swissport Lounges then.
9 years ago
Executive Lounges has a
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